Features geared towards Business Conferences
Use of the platform is free for video conferences of up to 100 participants, with a 40-minute time limit. For longer or larger conferences with more features, paid subscriptions are available, costing $15–20 per month. Features geared towards business conferences, such as Zoom Rooms, are available for $50–100 per month.
Zoom is one of the most popular free software applications worldwide. It is used for telecommuting, distance education, and social relations. Analysts claim that it is more reliable and easier to use than competing software.Zoom has received many awards.
Zoom Communications Logo.
Alexa rank Positive decrease 49 (As of 14 April 2020)
Type of site Public
Traded as NASDAQ: ZM (Class A)
Founded April 21, 2011; 8 years ago
Headquarters San Jose, California, U.S.
Founder(s) Eric Yuan
Key people Eric Yuan, CEO
Kelly Steckelberg, CFO
Peter Gassner, Director
Services Zoom Meetings, Zoom Premium Audio, Zoom Business IM
Zoom Video Webinar, Zoom Rooms, Zoom H.323/SIP Connector, Zoom Developer Platform
Revenue Increase $622 million (2019)
Net income Increase $21 million (2019)
Total assets Increase $1.289 billion (2019)
Total equity Increase $833 million (2019)
Employees 2,532 (2020)
Virtual social gatherings using the software are referred to as “Zoom Parties”. People using Zoom for distance education are said to go to “Zoom University” and heavy users of the program are referred to as “Zoomers”.
However, the software has been controversial due allegations of poor information privacy and computer security vulnerabilities. These issues have caused some organizations to abandon the use of Zoom. “Zoombombing” is when an uninvited guest disrupts a video conference, such as by showing pornography or offensive material to conference participants. Zoom has published a guide on methods to keep unwanted participants out of meetings, including setting password protection.
Zoom claims that its software is compliant with FedRAMP, HIPAA, PIPEDA and PHIPA, and the GDPR, however these claims cannot be verified by security researchers since the applications are closed source
organized in Delaware and headquartered in San Jose, California, provides software, including a mobile app, for videotelephony, online chat, and business telephone systems.
History in 2011 to start Zoom
Zoom was founded by Eric Yuan, who was inspired to develop the software while, as a student in his native China, he took 10-hour train rides to visit his girlfriend and was looking for an easier way to “visit” her. After receiving a travel visa on his 9th attempt, Yuan immigrated to the United States in 1997 and joined Cisco Webex. He rose to Vice President, but after realizing that customers were not happy with the product, he left in 2011 to start Zoom. With the help of 40 engineers, Zoom launched in January 2013, and by May 2013 it had one million users. During the first year of its release, Zoom established partnerships with B2B collaboration software providers, such as Redbooth (then Teambox),and also created a program named “Works with Zoom”, which established partnerships with multiple hardware and software vendors such as Logitech, Vaddio, and InFocus.
In March 2016, the company announced native support for Skype for Business.
In January 2017, the company raised US$100 million in Series D funding from Sequoia Capital at a US$1 billion valuation, making it a unicorn.
In April 2017, Zoom launched Telehealth, a scalable telehealth product allowing doctors to host remote consultations with patients.
In May 2017, Zoom announced integration with Polycom’s conferencing systems, enabling features such as multiple screen and device meetings, HD and wireless screen sharing, and calendar integration with Microsoft Outlook, Google Calendar, and iCal.
In September 2017, Zoom hosted Zoomtopia 2017, Zoom’s first annual user conference in which it announced a partnership with Meta to integrate Zoom with Augmented Reality, integration with Slack and Workplace by Facebook, and first steps towards an artificial intelligence speech recognition program.
In March 2019, Zoom filed to become a public company. On April 18, 2019, the company became a public company via an initial public offering. After pricing at US$36 per share, the share price increased over 72% on the first day of trading. The company was valued at US$16 billion by the end of its first day of trading.
During the 2019–20 coronavirus pandemic, social distancing requirements forced people to engage in telecommuting, distance education, and online social relations. Thousands of educational institutions switched to online classes using Zoom.The company offered its services to K–12 schools free of charge in many countries.
By February 2020, Zoom had gained 2.22 million users in 2020—more users than it amassed in the entirety of 2019. On one day in March 2020, the Zoom app was downloaded 343,000 times with about 18% of those downloads originating in the United States. Daily average users rose from about 10 million in December 2019 to about 200 million in March 2020. This led to a significant increase in the company’s stock price in early 2020, despite a general stock market downturn.
User Feature on Zoom
In April 2020, a data-mining feature on Zoom automatically sent user names and email addresses to LinkedIn via a tool meant to match user profiles, allowing some participants to surreptitiously access LinkedIn profile data about other users. Zoom and LinkedIn disabled their integration.
In April 2020, U.S. Representative Jerry McNerney and others pushed for answers to questions about Zoom’s privacy practices.